My Prepaid Balance
Gift Cardholders
Gift cardholders who were serviced by this website can check their balance and manage their account by calling the number on the back of your card at 866-496-6183 or 800-827-6227. Details of your card can be found in your Cardholder Agreement.
Reloadable and Travel Cardholders
Effective September 30, 2024, reloadable and travel prepaid cards that were serviced by this website were discontinued. Letters were sent to these cardholders with instructions for accessing remaining funds. If you need to contact customer service, please call the number on the back of your card.
Prepaid Cards issued by Pathward®, N.A., Member FDIC, pursuant to a license from Visa® U.S.A. Inc. and Mastercard® International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. Use everywhere Visa debit or where Debit Mastercard is accepted.