Login Assistance

Online banking security update: Transport Layer Security


In order to provide you with a reliable and secure connection to online banking, we only allow access from browsers that support Transport Layer Security (TLS), version 1.2.  A high percentage of all PC/Browser combinations currently in use support TLS 1.2. However, there is a chance that it is not enabled in your browser settings.  If you cannot access online banking, please update your browser to a version that supports TLS 1.2.  Visit your browser website for more information.


Having trouble logging in?  Follow the instructions below for login assistance


If you have:

  • Forgotten your User ID and password

  • Forgotten your password

  • Been locked out of the system after three failed login attempts 

  • A User ID that is no longer working

  • Only partially registration for online banking

  • Encountered issues with your token


If you have any of these issues, contact us:

  • Contact Us (CTA Button)



You may be asked for the following information to confirm your identity:

  • Social Security Number

  • User ID

  • Full name 

  • Details of your last deposit

  • Your online banking security question


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You are leaving a Pathward website and will be going to a website that Pathward does not control. Pathward has provided this link for your convenience, but does not endorse and is not responsible for the content, links, privacy policy, or security policy of this website.